Barely a couple of weeks have passed
since Samsung launched its flagship
Galaxy S5 smartphone and reports have already emerged about a
serious flaw in some models. This one has to do with the 16MP ISOCELL camera,
that’s said to be one of the best in the world.
According to The Verge, users of S5
are seeing a “camera failure” error pop up randomly. The flaw emerged when
users started complaining on various forums about the camera flaw. As of now
there is no confirmation of the reason behind this issue and whether it is a
software bug or some hardware issue, but a Samsung spokesperson told the site,
“We have learned that a limited number of Galaxy S5 devices may have an issue
that causes ‘Camera Failure’ pop-up error message.”
The flaw simply disables the camera
hardware permanently and the only option with the user is to get the handset
replaced. Service provider Verizon Wireless, whose S5 model is one of
those affect, has tweeted about the flaw.
The Verge claims that Samsung has
started a helpline number for aggrieved users for help in getting their handset
replaced under Samsung’s warranty. Another option for the users is that they
can swap their smartphone with their respective carriers.
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